To save hefty OTA commissions with a channel manager, consider implementing the following strategies:
1. Direct Booking Promotion:
-Use your channel manager to increase direct bookings through your hotel's website. Offer special promotions or exclusive discounts to guests who bookdirectly, incentivizing them to bypass OTAs and save on commissions.
2. Optimize Inventory Distribution:
-Use the channel manager to distribute your inventory across multiple online channels, including OTAs and direct booking platforms. This ensures maximum visibility and allows you to reach a wide range of potential guests.
3. Rate Parity Management:
-Ensure your rates are consistent across all distribution channels to maintainrate parity. By managing rate parity effectively, you can reduce the likelihoodof guests booking through OTAs for lower rates.
4. Dynamic Pricing:
-Utilize the dynamic pricing capabilities of your channel manager to adjust rates based on market demand, occupancy levels, and competitor pricing. This helps optimize your rates to attract direct bookings and potentially decrease reliance on OTAs.
5. Direct Connection with Metasearch Engines:
-Connect your channel manager directly with metasearch engines like Google Hotel Ads or TripAdvisor. This allows potential guests to compare rates and book directly through your hotel's website, reducing the need for OTA bookings.
6. Targeted Marketing Campaigns:
-Leverage your channel manager's data and analytics to identify your mostprofitable guest segments. Use this information to create targeted marketingcampaigns that focus on reaching and converting these segments through directbookings.
7. Enhance Your Website's User Experience:
-Invest in a user-friendly website with a seamless booking process. Ensure it ismobile-responsive, visually appealing, and easy to navigate. A well-designedwebsite encourages direct bookings and reduces the need for OTAs.
8. Build Customer Loyalty:
-Implement a guest loyalty program to incentivize repeat bookings and direct referrals. Offer exclusive perks, rewards, or discounts to loyal guests who book directly with your hotel.
9. Enhance Your Online Presence:
-Develop a strong online presence through active engagement on social media, online review platforms, and travel forums. Encourage guests to leave positive reviews and engage with your hotel's online content. A positive online reputation can drive direct bookings and decrease reliance on OTAs.
10. Regularly Evaluate Channel Performance:
-Continuously monitor and evaluate the performance of different online channels through your channel manager. Identify which channels generate the highest conversion rates and lowest commissions. Focus your marketing efforts on these channels to maximize direct bookings.